Legal

Terms & Conditions and Privacy Policy

Effective date: 28 October 2026·Project Be Ready
Terms & ConditionsPrivacy Policy

Part 1: Terms & Conditions

1. Introduction

Welcome to Project Be Ready. By purchasing our PDF readiness guides, you agree to these terms.

2. Official disclaimer

Project Be Ready is an independent publisher and is not affiliated with, endorsed by, or connected to the UK Government or the official UK Government “Prepare” / “Be Ready” initiative.

3. The guides are general information

Our guides are general information for UK households. They are not medical, legal or financial advice, and they do not replace professional advice or training. In an emergency, always follow instructions from the emergency services and official alerts, and call 999.

4. Digital products, cancellation and refunds

Our products are digital PDF downloads, made available to you immediately after payment.

  • When you buy, you expressly consent to immediate delivery of the download and acknowledge that you therefore lose your right to cancel within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
  • On that basis, all sales are final under normal circumstances.
  • You are entitled to a refund if the downloaded file is corrupted or fails to open due to a technical error on our end.
  • To claim a refund under this condition, contact us with valid proof (such as a screenshot of the error message, or proof of purchase) within 14 days of purchase.

Nothing in these terms affects your statutory rights. Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for purpose and as described. If it is not, you may be entitled to a repair, replacement or refund.

5. Intellectual property

All content within the Project Be Ready guides is protected by copyright. You may not redistribute, resell, or share the PDF files with third parties. You may print copies for use within your own household.

6. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in your own country.

Part 2: Privacy Policy

1. Information we collect

We collect only what we need:

  • When you buy: your name, your email address and payment details. Payments are processed securely by Stripe, and we never see or store your full card details.
  • When you ask for the free overview: your email address, and whether you ticked the box to receive tips and offers.
  • If you accept advertising cookies: information collected by the Meta Pixel, such as the pages you view, the buttons you click, whether you buy, and details of your device and browser.

2. How we use your information

  • To deliver the PDF guides you have bought.
  • To provide customer support regarding your download or refund requests.
  • If you ticked the box when getting the free overview, to send you occasional tips and offers. Every email has a one-click unsubscribe link.
  • If you accept advertising cookies, to measure which of our Instagram and Facebook ads lead to visits and sales, and to show our ads to people more likely to find them useful.

Our lawful basis for delivering your order is performance of our contract with you. Where we are required to keep records of a sale, our basis is our legal obligation. For marketing emails and advertising cookies, our basis is your consent, which you can withdraw at any time.

3. Who processes your data

We use Stripe to take payments, Cloudflare to host this website, and Kit to store email addresses and send emails. These providers process data on our behalf under their own privacy policies. If you accept advertising cookies, Meta Platforms (Facebook and Instagram) receives the Meta Pixel data and also uses it under its own privacy policy. Some of these providers may process data outside the UK, with legal safeguards in place. We do not sell, trade or rent your personal data to anyone.

4. How long we keep it

We keep order and payment records for six years, as UK tax law requires. We keep your email address until you unsubscribe or ask us to delete it; after that we keep only a record that you unsubscribed, so we never email you again by mistake. We delete anything we no longer need.

5. Cookies and similar technology

We use as little as possible:

  • pbr-consent (stored on your device): remembers whether you accepted or rejected advertising cookies. It is essential, so it does not need your consent.
  • pbr-check (stored on your device): saves your answers to the readiness check so they are still there when you come back. It never leaves your device.
  • _fbp and _fbc (Meta Pixel cookies): set only if you accept, and last up to 90 days. They let Meta link a visit or purchase on this site to one of our ads.

You can change your choice at any time using the Cookie settings link at the bottom of every page.

6. Your rights

Under UK data protection law you have the right to ask us for a copy of your data, to correct it, to delete it, to restrict or object to how we use it, and to receive it in a portable form. To exercise any of these, email us.

7. Data security

We take appropriate security measures to protect your personal information. We do not sell, trade, or rent your personal data to third parties.

8. Contact us

If you have any questions about these terms or need to request technical support, please contact us via our email.